Terms of service

The Weave House by Anila

This website is operated by The Weave House by Anila. Throughout the site, the terms “we”, “us” and “our” refer to The Weave House by Anila. By visiting our website and/or purchasing from us, you agree to be bound by the following terms and conditions.

Please read these Terms of Service carefully before using our website.

1. General Conditions

By accessing or using our website, you confirm that:

• You are at least 18 years old or using the website under parental supervision
• You agree not to use our products for illegal or unauthorized purposes
• You will not transmit viruses or harmful code
• Any breach of these terms may result in termination of service

We reserve the right to refuse service to anyone at any time.

2. Product Information & Accuracy

We strive to display saree colours, textures, and details as accurately as possible. However:

• Slight colour variations may occur due to lighting, photography, or screen settings
• Handloom and handcrafted sarees may contain minor irregularities which are natural and not defects
• Product descriptions, pricing, and availability may change without prior notice

3. Pricing & Payment

• All prices are listed in Indian Rupees (₹) unless otherwise specified
• We reserve the right to change pricing without prior notice
• Payment must be completed before order processing

4. Orders & Acceptance

After placing an order:

• You will receive an order confirmation email
• We reserve the right to cancel or refuse any order due to stock issues, payment failure, or suspicious activity
• If we cancel your order, a full refund will be issued

5. Shipping & Delivery

Shipping timelines mentioned on the website are estimated delivery periods and may vary due to:

• Courier delays
• Natural disasters
• Customs clearance for international orders
• Public holidays or unforeseen circumstances

We are not responsible for delays caused by courier services or customs authorities.

6. Returns, Refunds & Exchanges

Returns and refunds are governed by our Return & Refund Policy available on the website.

By purchasing from us, you agree to the terms mentioned in that policy.

7. Intellectual Property

All content on this website including:

• Logo
• Product images
• Text content
• Designs
• Branding elements

are the property of The Weave House by Anila and cannot be copied, reproduced, or used without permission.

8. Third-Party Services

Our website may include third-party services such as:

• Payment gateways
• Courier partners
• Marketing or analytics tools

We are not responsible for their independent policies or actions.

9. Limitation of Liability

The Weave House by Anila shall not be liable for:

• Indirect or incidental damages
• Loss caused due to misuse of products
• Delays or delivery failures by courier partners
• Colour or design variation due to display differences

10. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

11. Modifications to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on the website.

12. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to jurisdiction of courts in Kerala, India.